Warranty

Our goal is to provide the highest product quality and durability, assuring you of the most comfortable and healthful night’s sleep. This promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. Through the Serta Quality Assurance Program, you can feel confident that your Serta sleep set will provide you with the long-lasting comfort and support you need.

Because we strongly believe in the quality, design and craftsmanship of our products, Serta products are warranted against the manufacturing defects in workmanship and material (excluding covers and handles, except for handles
on Perfect Day® by Serta and equivalent level mattresses).

If you observe a defect, contact the Serta dealer from which you purchased the set.

If the dealer cannot be reached, please contact Serta Customer Support at 
1-888-55-SERTA (1-888-557-3782) between the hours of 9:00 a.m. to 5:00 p.m. EST.

Contact Serta

You must, within the duration of the warranty, provide the original law tags, proof of purchase (including date of purchase) and be the original purchasing consumer.

If defective in workmanship or material, your Serta mattress and/or foundation
will be repaired or replaced (at our option) with charges, as shown on the Serta Warranty Brochure and exclusive of transportation and inspection costs.

Click here to Contact Us >>>